Returns & Satisfaction Guarantee
Our Goal
We want every SaberBros customer to be satisfied with their purchase. If something isn't right, we want the chance to fix it before you feel like you have no options.
Before You Return
If you're unhappy with your order for any reason, please contact us first. Many issues — including defects, missing parts, or product questions — can be resolved quickly without needing to ship anything back.
Return Eligibility
Returns may be accepted on a case-by-case basis. Products must be in original condition and packaging. Items that show signs of heavy use, modification, or damage may not be eligible for return.
How to Start a Return
Contact us through our contact page with your order number and the reason for your return request. We'll respond promptly with next steps.
Defective or Damaged Items
If your saber arrives damaged or with a defect, please contact us immediately with photos. We will prioritize resolving this and cover any costs associated with a replacement or return shipment for qualifying defects.